Shipping policy
Shipping Policy – NonaEve
Digital Products
All digital products from NonaEVe are delivered instantly — no shipping required.
Upon completing your purchase, you will receive a download link via email and on your order confirmation page. Your files are available immediately after payment is processed.
File Formats: All printables are provided in high-resolution PNG, PDF and/or JPEG formats, unless otherwise noted on the product page.
Accessing Your Files: Log into your account and view your order history at any time to re-download your files. Download links are also included in your order confirmation email.
Important Notes:
- No shipping costs apply — all items are delivered digitally
- Please provide a valid email address at checkout to receive your download links
- Downloads are for personal use only unless otherwise stated on the product page
- Due to the nature of digital products, all sales are final — see our Refund Policy for details
- If you experience any issues accessing your files, please contact us at hello@nonaeve.com and we'll be happy to help
Physical Products — Domestic Shipping (U.S. Only)
We currently ship physical items within the United States only.
Processing Time: Orders are processed within 2–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates:
- Free Standard Shipping on all physical products purchased
- Expedited Shipping: $12 (3–5 business days)
Shipping Times:
- Standard Shipping: 5–8 business days
- Expedited Shipping: 3–5 business days
Shipping times are estimates and may vary due to carrier delays or high-volume periods such as holidays.
Order Issues: If your order is lost or delayed, please contact us at hello@NonaEve.com with your order number and we'll resolve it promptly.